Last Update: December 6, 2024
Payment
All payments for products or services offered on https://rimiro.com must be made in US dollars. Payments can be securely processed through Stripe or by using any major credit card. Full payment is required before any product or service is provided. For your convenience, we ensure that our payment process is encrypted and protected to safeguard your financial information.
Refunds
Refunds are available exclusively for products purchased directly from https://rimiro.com. If you are not satisfied with your purchase, you may contact us at help@rimiro.com or submit a request through our Return Center within 30 days of purchase. Please ensure the product is unused and in its original condition, including all packaging, to qualify for a refund. We value your satisfaction, and our team is here to assist with any return or exchange inquiries. For more detailed information, we encourage you to review our Refund Policy.
Cancellation
Customers may cancel their order within 24 hours of purchase for a full refund. After this period, the order enters production and cannot be canceled. However, we can still assist with updating or correcting shipping information before the order is dispatched. Our customer support team is always happy to help you with any changes to your order during this time frame.
Changes to Billing Terms and Conditions
We reserve the right to update or modify these Billing Terms and Conditions at any time, without prior notice. Your continued use of our services following any changes signifies your acceptance of the updated terms. We recommend reviewing this page periodically to stay informed of any updates.
If you have any questions or concerns regarding our billing policies, please feel free to reach out to us at help@rimiro.com. We're here to ensure your shopping experience is as seamless and transparent as possible.
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